TECHNICAL OPERATIONS SPECIALIST [Job Code 2204113L]

Responsibilities:

• Act as the technical authority on company’s products, work with Product Support Team to assist prospects and customers with technical matters
• Provide pre-sales support with colleagues to provide additional technical support during the Proof of Value, to convert prospects to customers
• Understand the individual use cases and needs of each customer and design, overseeing implementation of technical solutions where required
• Provide feedback and technical reporting on accounts to company’s management

Requirements:

• Degree/Diploma in technical/engineering discipline and has worked in innovative and fast-paced environment
• Has enthusiasm for innovation, experimentation and self-development in the legal technology field
• Preferably with experience in
  • communicating with technical and senior management and/or
  • handling customer-facing activities (pre-/post-sales) and/or
  • developing or supporting web-based applications and related technologies

EA Licence No: 22C1055

EA Personnel Registration No: R2095104