FACILITY OPERATIONS MANAGER (DATA CENTRE, ASIA) [Job Code 2608121G]

Responsibilities:

Lead and oversee the Facility Operations team / service providers in the data centres fields for the activities of maintenance, upkeep, and repair of all infrastructure systems in the data centres.
Ensure contractually agreed SLA’s and KPI’s within the scope of works (SOW) with the customers are met in all areas of operational activities.
Response and feedback to the customers for the operation and maintenance matters
Review routine operation and maintenance tasks and drive adherence to the best practice, policies, and processes in the data centres fields
Support, coordinate, and monitor service vendors performance and activities, ensuring work activities meeting scope of work and following the established procedures.
Conduct operational and performance benchmarks & analyses and prepares reports on all aspects of the critical facility operation and maintenance.
Ensure the provision of healthy and safe working conditions and that both clients and vendor health and safety policies and process is effectively implemented across both employee and subcontractors’ activities and are regularly reviewed.
Update practices consistent for data centre operations and equipment, including scope of work standards.
Any other responsibilities as required by supervisor.
Frequent regional travelling is required.

Degree in Electrical or Mechanical Engineering
6-8 years solid experience as operation / facility management role in hyperscale or large data centres
Experience in working across cross-functional multi-disciplinary teams
Strong interpersonal, communication and presentation skills
Good command of English and Chinese
Flexible in regional travelling

EA Licence No: 22C1055

EA Personnel Registration No: R2095104