ENGINEER/SENIOR ENGINEER (SYSTEM) (IT) [Job Code 07009P]
Responsibilities:
- Respond to support request raised by customer within the agreed SLA
- Planning and undertaking over projects when completed
- Conduct routine system check
- Perform basic / advance troubleshooting for all hardware, software network and application issues
- Prepare and execute SOW for system update
- Escalate and follow up with external vendors ensuring case resolved in within KPI
- Prepare standard documentation E.g. SOW, incident report, troubleshooting and installation guides, inventory etc
- Able to work 24×7 basis when necessary
Requirements:
- Bachelor Degree in relevant discipline
- Minimum 3-5 Years of relevant working experience
- Able to work independently and as a team
- Strong in Linux (RedHat) domain
- Knowledge in Data base (Oracle RAC, SQL Server), Networking (Dell, Cisco), Firewall (Fortinet)
- Knowledge in Big Data technologies on Hadoop (HDFS, ZooKeeper), Cloudera, Hue, Apache, Elastic Search etc with implementation and system maintenance experience
- Working experience in Virtualisation is an advantage
- Only Singapore citizens need to apply
EA Licence No: 22C1055
EA Personnel Registration No: R1108178