ENGINEER (SECURITY SYSTEMS) [Job Code 2610135A]
Responsibilities:
- Security System Maintenance
- Carry out installation, preventive and corrective maintenance, configuration, testing, and troubleshooting for CCTV, access control, FIDS, and related security systems.
- Configure and troubleshoot IP cameras, NVRs, DVRs, video management systems, controllers, card readers, biometric devices, and credentials.
- Perform system health checks and follow up on alarms, faults, recurring issues, equipment abnormalities, and outstanding corrective actions.
- System Integration and Technical Support
- Support integration of CCTV, access control, and FIDS with centralized monitoring and alarm management platforms.
- Assist in deployment and maintenance of FIDS technologies including sensor cables, infrared beams, and electric fence systems.
- Provide basic network support including IP configuration, LAN/WAN connectivity, and Wi-Fi troubleshooting.
- Troubleshoot hardware, software, network, and system integration issues and provide technical support to users and site teams.
- IT and Field Support
- Install and configure Windows or Linux operating systems, application software, updates, and related end-user IT equipment.
- Perform basic laptop and desktop hardware diagnostics and software troubleshooting.
- Support equipment replacement, system upgrades, testing, commissioning, and improvement works.
- Coordinate with vendors, service providers, customers, and site representatives during service and project activities.
- Documentation and Compliance
- Maintain accurate system configurations, network diagrams, asset records, maintenance reports, service records, and technical documentation.
- Ensure maintenance, installation, and project works comply with company procedures, customer requirements, technical standards, and site safety rules.
Requirements:
- Diploma or Degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Information Technology, Security Systems, or related discipline.
- Minimum 2 to 5 years of experience in security systems, ELV systems, system integration, IT support, or technical field service.
- Good technical knowledge of CCTV, VMS, access control, FIDS, IP cameras, NVR/DVR, controllers, readers, biometric devices, and related equipment.
- Familiarity with systems such as Milestone, Genetec, Lenel, C-CURE, or equivalent would be an advantage.
- Good understanding of IP networking, LAN/WAN connectivity, Windows/Linux systems, and basic hardware troubleshooting.
- Good troubleshooting, communication, coordination, reporting, and documentation skills.
- Able to travel between sites according to maintenance schedules and service requirements.
- Relevant security system, networking, IT, or safety certification would be an advantage.
EA Licence No: 22C1055
EA Personnel Registration No: R2095104
